Overview
FanDuel Center ("we", "us", or "our") operates the FanDuel Center sports statistics and predictions platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.
By accessing or using FanDuel Center, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please discontinue use of our platform.
Data We Collect
We collect information in several ways depending on how you interact with our platform.
Information You Provide
- Account registration details (name, email address, username)
- Profile preferences (favourite sports, teams, notification settings)
- Communications you send to us (support enquiries, feedback)
- Payment information if you subscribe to a premium plan (processed by our payment partners)
Information Collected Automatically
| Data Type | Description | Purpose |
|---|---|---|
| IP Address | Your device's internet address | Security |
| Browser & Device | Browser type, OS, screen resolution | Analytics |
| Usage Data | Pages visited, time on site, clicks | Analytics |
| Location Data | Country/region (not precise GPS) | Compliance |
| Cookies | Session tokens, preference cookies | Functionality |
| Referral Source | How you arrived at our site | Analytics |
How We Use Your Data
We use the information we collect for the following purposes:
- Service Delivery: To operate the platform, display personalised sports content, and provide AI-powered predictions relevant to your preferences.
- Account Management: To create and manage your account, authenticate logins, and maintain your profile settings.
- Communications: To send service-related notices, score alerts, prediction updates, and — with your consent — marketing emails.
- Analytics & Improvement: To understand how users interact with our platform so we can improve features, fix bugs, and enhance performance.
- Legal Compliance: To comply with applicable laws, including age verification requirements for gambling-related content and regulations specific to your jurisdiction.
- Fraud Prevention & Security: To detect and prevent fraudulent activity, abuse, or unauthorised access to our systems.
- AI Model Performance: Anonymised and aggregated usage patterns may be used to improve the accuracy of our prediction algorithms.
Sharing Your Data
We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:
Service Providers
We engage trusted third-party companies to perform services on our behalf, including cloud hosting, payment processing, email delivery, and analytics. These providers are contractually bound to use your data only as directed by us.
Sports Data Partners
Our platform integrates data feeds from sports data providers (e.g., Sportradar, Opta). These providers supply aggregated public sports statistics and do not receive your personal information.
Legal Requirements
We may disclose your information if required by law, regulation, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. You will be notified via email or a prominent notice on our platform prior to any such transfer.
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience on our platform.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security tokens | Session |
| Preference | Sport preferences, dark mode, language | 1 year |
| Analytics | Page views, feature usage (anonymised) | 90 days |
| Performance | Load time monitoring, error tracking | 30 days |
You may manage cookie preferences through your browser settings. Disabling essential cookies may affect platform functionality. We do not use third-party advertising cookies.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Specifically:
- Account data is retained until you request deletion or close your account.
- Anonymised analytics data may be retained indefinitely for platform improvement purposes.
- Communication logs are retained for up to 2 years for support and legal purposes.
- Payment records are retained for 7 years in accordance with financial regulations.
- Server logs including IP addresses are retained for 90 days for security monitoring.
Upon account deletion, your identifiable personal data will be purged within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Receive your data in a structured, machine-readable format.
- Restriction: Request that we restrict processing of your data in certain circumstances.
- Objection: Object to processing of your data for direct marketing or profiling.
- Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
Security
We implement industry-standard security measures to protect your personal information, including:
- TLS/SSL encryption for all data transmitted between your browser and our servers
- AES-256 encryption for sensitive data stored at rest
- Regular security audits and penetration testing
- Role-based access controls limiting employee access to personal data
- Multi-factor authentication for administrative access
- Automated monitoring for suspicious activity and intrusions
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
Minors
Sports betting and fantasy sports content on this platform is strictly for adults. We comply with all applicable age verification requirements in jurisdictions where such requirements exist.
Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify registered users via email at least 14 days before changes take effect
- Display a prominent notice on our platform
Your continued use of the platform after changes take effect constitutes acceptance of the revised policy. We encourage you to review this policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out through any of the channels below.